FAQs

Yes. mahārha gold jewellery is crafted using genuine gold. The gold purity, such as 22K, 18K, 14K, or 24K where applicable, will be clearly mentioned in the product details or confirmed before billing.

Gold jewellery sold for final purchase will include hallmarking details wherever applicable. For enquiry-based or custom gold jewellery, purity and hallmarking details will be confirmed before order confirmation.

22K gold contains 91.6% pure gold and is commonly used for traditional jewellery. 18K gold contains 75% pure gold and is suitable for modern and stone-set designs. 14K gold contains 58.5% pure gold and is often used for durable lightweight jewellery.

Gold prices change daily based on market rates. The final product price may depend on gold rate, product weight, making charges, stone charges, wastage if applicable, hallmarking, certification, and GST.

Gold jewellery pricing is usually calculated as:
Gold value + making charges + stone or diamond charges + wastage if applicable + hallmarking/certification + GST.
The final breakup may vary depending on the design.

The final price can change because gold rates fluctuate daily. Weight, stone value, making charges, wastage, and GST can also affect the final billing amount.

Selected gold jewellery may be available for direct purchase. Some Gold Atelier designs may be available only through enquiry or WhatsApp confirmation, depending on product type and store policy.

Yes. Customisation may be available for selected gold designs. You can contact us with your preferred design, purity, size, weight range, stone preference, and budget.

Gold coins may be available depending on stock, purity, certification, and store policy. Final price will be based on live gold rate, weight, purity, GST, and applicable charges.

Yes. Confirmed gold jewellery purchases will include an invoice with relevant product and billing details.

Return or exchange eligibility depends on the product type and store policy. Custom-made, engraved, resized, altered, or specially ordered gold jewellery may not be eligible for return unless there is a verified manufacturing defect.

Keep gold jewellery away from harsh chemicals, perfumes, lotions, and rough surfaces. Store it separately in a soft pouch or jewellery box to avoid scratches.

Yes. Please record a clear unboxing video from the moment the sealed package is opened. This helps us verify damage, missing item, or wrong product claims.

You can contact mahārha through WhatsApp, phone, or the enquiry form on our website. Our team will guide you with availability, live rate, estimated price, and order process.

Yes. mahārha silver jewellery is made with 925 sterling silver unless mentioned otherwise. 925 silver contains 92.5% pure silver and 7.5% alloy for strength and durability.

925 silver, also known as sterling silver, means the jewellery contains 92.5% pure silver. The remaining 7.5% is usually added to improve strength because pure silver is naturally soft.

Yes. Tarnishing is natural for sterling silver. It can happen due to exposure to air, moisture, sweat, perfume, lotions, or chemicals. Tarnish does not mean the jewellery is fake.

Store your silver jewellery in an airtight pouch or jewellery box. Keep it away from water, perfume, sweat, lotion, and chemicals. Wipe it gently with a soft dry cloth after use.

Yes. 925 silver jewellery can be worn daily with proper care. Avoid wearing it while bathing, swimming, sleeping, exercising, or applying perfume and skincare products.

Some pieces may have polish, plating, or protective finishing, but silver can still tarnish naturally over time. Proper care will help maintain its shine for longer.

925 sterling silver is generally comfortable for many people. However, skin sensitivity varies from person to person. If you have known metal allergies, please check the product details before purchase.

Silver jewellery pricing may include:
Silver value + making charges + stone charges if applicable + plating/polish charges if applicable + GST.
Some products may be sold at a fixed final price.

Silver rates can change daily. However, ready-to-ship silver jewellery may be listed at a fixed selling price unless mentioned otherwise.

Silver coins may be available depending on stock and purity. The product page will mention whether it is 999 fine silver, 925 silver, or another purity.

Yes. You can gently wipe silver jewellery using a soft silver polishing cloth. Avoid using harsh chemicals, toothpaste, detergent, or rough cloth, especially on stone-set or plated jewellery.

Return or exchange depends on the product condition and store policy. Used, damaged, customised, engraved, or hygiene-sensitive jewellery may not be eligible unless there is a verified manufacturing defect.

Please contact us immediately with a clear unboxing video and photos of the product, packaging, and invoice. We will review and assist you as per our policy.

Yes. mahārha jewellery is packed carefully in elegant packaging suitable for personal use and gifting.