Shipping policy
Thank you for shopping with us. We are committed to delivering your jewellery safely and efficiently to your doorstep.
Order Processing
- All orders are processed within 1–3 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is shipped, you will receive a shipping confirmation along with tracking details via email or WhatsApp.
Shipping Timeline
Domestic Shipping (India)
- Standard delivery time: 3–7 business days
- Delivery timelines may vary depending on your location and courier availability.
International Shipping (If Applicable)
- International orders usually take 7–15 business days depending on the destination country and customs clearance.
Shipping Charges
- We offer Free Shipping on prepaid orders above a certain order value (if applicable).
- Shipping charges, if any, will be calculated and displayed at checkout before payment.
Order Tracking
Once your order is dispatched, tracking details will be shared with you via:
- SMS
You can use the tracking number to monitor your shipment status in real time.
Delayed Deliveries
While we strive to ensure timely delivery, delays may occasionally occur due to:
- Weather conditions
- Public holidays
- Courier partner delays
- High order volumes
- Unforeseen circumstances
We appreciate your patience and understanding in such situations.
Incorrect Address / Failed Delivery
Please ensure that the shipping address and contact details entered during checkout are accurate.
We are not responsible for:
- Delays caused by incorrect shipping information
- Failed delivery attempts due to customer unavailability
Additional shipping charges may apply for re-delivery requests.
Damaged or Missing Packages
If your package arrives damaged or if any item is missing, please contact us within 48 hours of delivery with:
- Order number
- Photos/videos of the package and product
We will review the issue and assist you accordingly.
Cash on Delivery (COD)
COD service may be available on selected pin codes and order values.
Please note:
- COD orders may require confirmation before dispatch.
- We reserve the right to cancel unconfirmed COD orders.
Contact Us
For shipping-related queries, please contact our support team:
We are always happy to assist you.